Welcome to Nationwide Batteries – your local replacement battery store! We will treat you well and provide an unmatched level of service, while offering a secure and straight forward shopping experience. Our goal is to provide you with simple shopping and the ability to ask us questions, so that you purchase the right product the first time.

During your shopping experience you may have some questions. Questions are good! Let us answer them! Below you will find some of the more frequently asked questions that we encounter. If you do not feel that your question has been answered to your satisfaction here, please contact us directly so that we can assist you.

Our Return & Exchange Policy

How to Contact Us

Our Secure Shopping Gurantee

Our Privacy Policy

Our Shipping Options

Our Pricing Policy

Our Return & Exchange Policy

At Nationwide Batteries, you can return or exchange most items within 60 days of the original purchase for full refund of the purchase price and sales tax if applicable, minus the shipping charges. If the return is a result of our error on the part of Nationwide Batteries then we will refund the original shipping costs as well as cover the additional shipping costs incurred to return the item. Any returns 60 days after the original purchase date will be handled by the manufacture warranty.

Simply call our customer service department between the hours of 8:00 am and 5:00 pm PST to get an Return Materials Authorization Number (or RMA number for short). Nationwide Batteries is NOT responsible for items returned to us without this RMA number.

All items that are being returned must be in the original packaging, items that are returned are subject to a re-stocking fee if the packaging is damaged. This fee will be at the discretion of Nationwide Batteries.

If an item that you did not order arrives or an order arrives damaged or defective, contact us immediately. We will ship out the correct item to you immediately, and ask that you return to us the incorrect or defective item that you received via our UPS account.

All returns must be packaged and marked as a return and shipped to the following address:

Nationwide Batteries Attn: RMA’s 343 Second Street Suite J Los Altos, CA 94022

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How to Contact Us

We are here to help you find the replacement battery that you need. If you have any questions along the way, please feel free to contact us so that we may assist you. We are in the office Monday through Friday between 8:00 am and 5:00 pm PST for immediate responses, and for any questions you have after our business hours we will respond to you the next business morning. All questions will be responded to within 24 hours of receipt.

1. By Email

Our email address is service@nationwidebatteries.com. Be as detailed as you like. We will respond within 24 hours of receipt.

2. By Phone

Our telephone number is 650-941-4496. We will answer any question that you have with a smile in our voice. We will be available for immediate assistance during our business hours or leave us a message after hours and we will contact you the next business morning.

3. By Fax

OWe are available to check our fax machine during business hours. If you do send us a fax outside of our normal business hours, we will receive it the next business morning and respond to you at that time.

4. By Mail


Send us a letter as we love to get mail! If you include your phone number or email address we will respond to you as you prefer. Our mailing address is:
Nationwide Batteries
343 Second Street
Suite J
Los Altos, CA 94022


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Secure Shopping

This site is hosted by Yahoo!. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

The secure server software (SSL), provided by Yahoo!, is the latest industry standard and is among the finest software available today for ensuring secure commerce transactions. This secure software ENCRYPTS ALL of your personal information, including credit card number, name, and address, so that it cannot be read as the information is sent to us.

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Privacy Policy

Nationwide Batteries is Committed to YOUR Privacy: At Nationwide Batteries we are committed to protecting your privacy. We use the information we collect about you to process orders and to ensure that we provide you with the best possible customer service to exceed your expectations and needs.



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Shipping Options

Nationwide Batteries is dedicated to getting your items to you when YOU need them. We charge our shipping rates based on your order as whole, and not the dollar value of your purchase. This way you know what your shipping charge is before you check out. Standard shipping is $3.95 and we offer expedited shipping options for an additional flat rate. We only ship our items via UPS and USPS and ship them at low cost flat rates.

Ground Shipping: $5.95 (5 - 7 BUSINESS DAYS)
Priority Mail: $6.95 (2-3 BUSINESS DAYS)
UPS Two Day: $22.99 (2 BUSINESS DAYS)
UPS Overnight: $36.99 (1 BUSINESS DAY)
*Business Days are Monday - Friday excluding holidays

At this time, Nationwide Batteries is unable to accept international orders.



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Our Pricing Policy

With thousands of products in our inventory, there are times when a price does not get updated as it should on our site. Our website updates every day with current pricing, however at times there can be a delay between the price we have on-line and what the actual price of the battery actually is. While situations such as this are extremely rare and do not happen often, they can happen. We apologize in advance for these errors and will make certain that you know the correct price of the battery before we process your order. We do however, reserve the right to refuse any order that comes into our system if the price is incorrect.


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